ARTIST TESTIMONIALS

CUSTOMER FEEDBACK

I have known Stephen for 7 years when I moved over to Yamaha CSG clarinets. This was the first time in my professional life I felt that I could call at any time with technical issues and have it sorted without fuss and always immediately. His knowledge and care over each issue no matter how big or small was such a joy and I felt confident with his expert handling of my instruments. It is with thanks and gratitude that I had the courage to switch over to a completely new way of playing with the CSG and I haven’t looked back since. In my view Stephen is one of a kind and totally reliable and professional. I owe him a lot!

Michael Collins MBE

Clarinettist & Conductor

 

Stephen has a profound knowledge and understanding for the saxophone, his technical wizardry at setting up horns to perform optimally whilst allowing for the playing style of the individual makes him invaluable.

Nigel Hitchcock

Saxophonist & Composer

 

 

I recently had the great opportunity to share some horn tweaking with Stephen Adcock and I was very impressed by his deep knowledge of various techniques in adjusting and balancing the “blow” of various instruments. I must say, I learned quite a lot from watching him handle the tweaking process. His skills are of great importance and value to any wind musician, anywhere. Thank you, Stephen.

Bobby Shew

Jazz Trumpet Artist / Clinician / Educator - YAMAHA Artist

 

As a Yamaha artist I have had the pleasure of working with Stephen over many years and I can highly recommend his work. He has a thorough knowledge of how brass instruments work and are constructed. He has always been willing to help with my experiments concerning adjustments to sound and resistance and has amazed me with his tricks of the trade! His technical skill and attention to detail regarding repairs and modifications is second to none. 

Richard Bissill

Principal Horn of the Orchestra of the Royal Opera House, Covent Garden

I worked closely with Stephen during the development of the Yamaha Neo Baritone Horn, in which he made a significant contribution to the success of this wonderful instrument. His technical knowledge and skill with brass instruments is excellent; yet he remained sensitive to my needs, concerns and experiences as an artist and performer throughout the development process, from conception to launch. Stephen is the consummate professional and was a pleasure to work with in every way.

Katrina Marzella

Solo Baritone Horn – Black Dyke

One of the worst things that can happen to a touring musician is to have an instrument damaged while out on the road.  My tenor sax had fallen from the top of a pile of horns and been bounced around the back of a van quite severely.  Stephen took the horn to his hotel room and worked for the next few hours on it. When he was finished, it not only played, it played better than it ever had.  I am forever grateful to Stephen for keeping my horns in top shape on that tour, and allowing me to take the stage with confidence. Thank you Stephen.

George Shelby

Saxophonist

Stephen is an amazing instrument technician, simply one of the BEST I have ever met! As a professional musician, I completely trust him with his magical hands and also appreciate his common sense advise so that the instruments sound at their Best. Always!!

Philippe Schartz

Section Principal Trumpet BBC National Orchestra of Wales. Principal Trumpet Solistes Européens Luxembourg

Stephen is a real scientist- as well as having an outstanding historical and technical command of all the different brands of all the different kinds of wind instrument, his broad grasp of physics and acoustics means that your instrument comes back to you working better than it did when you bought it.

Pete Long

Woodwind freelance musician & Band Leader, MD for Ronnie Scott’s Big Band

Stephen Adcock is a highly skilled technician with an in-depth knowledge of the saxophone. His depth of technical knowledge and openness to new ideas ensures he is always at the forefront of instrument design. As an artist I have always felt confident and proud of the Yamaha saxophone and have felt valued and respected when working with Stephen. Stephen explains how and why an instrument is designed the way it is and he has personally tweaked my saxophone to make sure I am completely happy with it. His integrity ensures his work is of the highest standard and he is only satisfied when the customer is happy.

Sarah Markham

Leeds College of Music, Huddersfield University and Royal College of Music Junior Department. UK leading educator and performer.

Stephen’s repair work is exceptional; he’s also carried out customisation on several mouthpieces which I still use daily. Stephen has exceptional technical skills with instruments & a huge understanding about the relationship between player & instrument set-up.

Craig Wild

Freelance Trumpet/Flugel, Strictly Come Dancing Band

As is always the case when changing instruments, there are a number of tiny but very important adjustments which need to be made before one is completely comfortable. Stephen took immense care, firstly listening to my thoughts, and then translating those thoughts to make my clarinets what they are at the moment. This included adjusting pad heights, shortening barrels, supplying tuning rings and making minute adjustments to tone holes. All was done with expertise, skill, care, a love of the product and above all, I was never made to feel as if anything was too much trouble. I now have two pairs of these Yamahas and because of Stephen's care, it is difficult to tell them apart. I can unreservedly recommend him and his artistry working with woodwind instruments and in particular, Clarinets.

Nick Carpenter

Professor of Clarinet, Guildhall School of Music and Drama. Orchestral and Chamber musician, soloist, Yamaha Artist.

Stephen Adcock is something of a wizard. I’ve always been knocked out by his easy, can-do attitude, more than matched by the requisite skill to back it up. He’s done wonders with my horns even whilst away from his shop, saving more than one performance for me!

Rex Richardson

Trumpet Artist

I was asked to get involved with Yamaha in 2005 to be the lead development artist when designing the new Yamaha Neo BBb tuba.  I found Stephen's technical skills and ability on the tools beyond reproach. He has real understanding what a player wants and needs from an instrument. As you could imagine I had numerous requests and modifications to make to the prototype and it was never a problem for Steve. I could explain what I wanted but I needed a technician to understand what I was saying, Steve had all the ability and insight to understand my requirements. Whenever I received an instrument back from modification it was spotless and he had made sure it was set up and ready to go. I have no problem in recommending Steve Adcock as one of the very best technicians I have ever dealt with.

Simon Gresswell

Tuba Artist & Conductor

As a saxophone and woodwind freelance session musician, who has been Yamaha's saxophone endorsee for years, I have found Stephen to be an amazing support in many ways.  His technical ability in the repairing and setting up of instruments is second to none. I have also done a lot of design and development work with Stephen and his attention to detail in this area is outstanding. I have found his ability at crafting and customising specific things such as different shape thumb rests in different materials, as an example, incredible.  He is thoroughly professional and innovative and I have enjoyed greatly my time spent with him at Yamaha.  I would like to wish Stephen the greatest success. 

Dave Bishop

Woodwind freelance musician, Strictly Come Dancing Band 

It’s been great to have Stephen to help with my two horns. As a performer I find I’m often seeking potential without knowing if it can be achieved. Stephen would listen to my ideas then get me to play to him. I’d question if changes to the horn could improve tone in a certain area. Usually I’d be looking for more depth to my sound without it becoming dull. He’d take the horn away to make changes and modifications. Then return, “try this” and I'd have a new horn. I guess it’s about knowing where to adjust. Stephen also took all the ‘steps’ out of a lead pipe to see if it made a difference. It did. People have asked to buy the horn Stephen adapted for me. Talk to him, he can help.

Gareth Mollison

Horn Player - London Philharmonic

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Absolutely thrilled with the work Stephen has done on my instrument. Would highly recommend using him *****!

Neil Gallie - Principal Trombone Ulster Orchestra

Conn Elkhart 88H Trombone repair

Stephen Adcock at Valve and Reed is a star. Fabulous work expertly carried out. My Yamaha Chicago Bb Trumpet now plays better than ever thanks to the leadpipe tweaks Stephen did.

Kate Moore - Principal Trumpet BBC Concert Orchestra

Yamaha Chicago & Bergeron 8335LA

Amazing!! Didn't realize how bad my trumpets condition was until I received it back from Valve and Reed! Totally transformed the instrument and very competitive price too!. Highly Recommend

Andrew Burton

Bach Strad 37 repair

Recently bought a Yamaha YFH-6310Z ‘Bobby Shew’ Flugel From Stephen. It arrived in record time and it was in better playing condition than you’d receive from the factory. Plus, it’s been brilliant tweaked by Stephen - which makes the feel and slotting on this Flugel simply amazing. Top work!!

Al Ryan - BBC Radio

Bobby Shew Flugel

Sent Stephen a Conn Elkhart 8H after a nasty drop, landed on the tuning slide and most of the bell section needed serious work. The repairs were done quickly and efficiently and the instrument looks as good as new! I also sent over a mouthpiece to get plated and it was done beautifully. Thanks to Stephen for his reasonably-priced expert handiwork!

Nathan Moore

Conn Elkhart 8H Trombone Repair

Brilliant service. I sent my YFH631 to Stephen to get fully overhauled and have a trigger fitted. I would definitely recommend the workmanship of this man to anyone.

Joe Porter

Yamaha YFH631 Flugel Repair

I bought a 14X,XXX Selmer Mark VI Alto Saxophone from Stephen at Valve & Reed this week. The horn is absolutely amazing and perfectly set up. The communication and service from start to finish was excellent and I highly recommend them for any serious player looking for top quality service and advice. Thanks everyone at Valve & Reed and look forward to using your service again in the future. Thanks again, Jim Corry

Selmer MKVI Alto Saxophone

Stephen is simply a cut above other repairers in not only his workmanship but his ability to improve your instrument to your specification. His knowledge and attention to detail have improved my trumpets each time he has worked on them. Thanks so much!

Yamaha Chicago Trumpet & Xeno Cornet Repair

Fantastic service, very responsive and Stephen is a genuinely nice guy to deal with. I'd recommend him to anyone wanting to purchase any of his instruments he has for sale.

Dave Conning - New Zealand

Conn 112H Bass Trombone

When I first saw your Yamaha 448G online I was concerned there was no way I was going to be able to see the instrument or try before the buy.  I now realise I need have had absolutely no concern in this regard whatsoever. In addition to the amazing faultless service and reassurances you provided I would like also to acknowledge your skills in the refurbishment and presentation of the instrument. When it arrived and I opened the case I was absolutely amazed. I, along with my band colleagues, could not believe this was a refurbished instrument.  It is so reassuring to know that good honest service provided with top quality advice and support does still exist.

Colin Sullivan

Yamaha 448G Trombone

Exceptional service from Steve overhauling my instruments - great advice and very knowledgeable about brass instruments!

I wouldn't hesitate in recommending him for any customisation or repair work!!

Robin Pengilley

Burbank Trumpet Repair

Stephen provides great service and I can not praise his workmanship highly enough. My Kanstul trumpet plays and looks like a new instrument.

John Hutchinson

Kanstul Trumpet repair

After dropping my instruments I needed someone who would have the skill and knowledge to put them right without altering their playing characteristics.

Stephen did exactly that! Fantastic work and highly recommended!

Brian McGinley

Yamaha Chicago C & Smith-Watkins Trumpet Repair

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